Reviews

PAUL,
5.0

04.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Amazing location , very comfortable bed. Tea, coffee, milk, etc was very nice touch in self catering apartment . Have already recommended to friends,.


Response:

Dear Paul, Many Thanks for staying with us we are delighted that you enjoyed our amazing location and our suites. Thank you for recommending us we look forward to seeing you again very soon. Kindest Regards Mark

Andrew, Stevenston
5.0

02.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent


Response:

Dear Andrew, What a great review to receive, thank you so much.for rating us excellent We look forward to seeing you again in the near future Kindest Regards Mark

stephen,
5.0

01.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We really enjoyed our stay but the only down side which is out of everybody's responsibility was the noise in the wee small hours of the morning by the rather loud drunken ill bred revellers on the streets below. Staff at PS were polite and helpful and location perfect. Maybe it was because of the time of year that caused all the din outside on the streets. Lovely apartment and home from home.


Response:

Dear Stephen, I am delighted that you chose to stay with us. I am pleased that on the whole you enjoyed your stay and that you found all team members to be welcoming and accommodating during your time with us. I note your feedback in relation to the outside noise at this time of year it can become a bit louder outside due to the festivities. I hope that we are able to welcome you back to the Suites soon when we will have the opportunity to look after you once again. Kindest Regards Mark Hunter

Lorraine,
5.0

31.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a very enjoyable stay over the Christmas period. Location excellent and staff extremely friendly. Would thoroughly recommend!


Response:

Dear Lorraine, What a great review to receive, thank you so much. I am delighted to read that from your arrival through to your departure that your stay with us was ‘amazing. It was our pleasure to be able to look after you once again. It is always a pleasure to receive positive feedback and I can assure you that all of the team members have been made aware of your amazing comments. Thank you for your kind words. We are so pleased that you enjoyed everything about your stay my team and I truly do look forward to having the pleasure of welcoming you back to the suites again in the very near future Kindest Regards Mark

James, Prestwick
5.0

30.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Thank you very much to Mark for his assistance and superb hospitality He really helped make this a wonderful stay. From the room with the amazing view of the Christmas market in the square to the lovely bottle of red wine.. Faultless accomodation, clean modern and very comfortable locared in a superb city center location We will certainly use again. A true Glasgow welcome Thanks again.


Response:

Dear James, Thank you for taking the time to review our suites it's very much appreciated. We are delighted that you enjoyed the great views of George Square and the Christmas markets Our team put our guests first at all times and ensure we walk everyone to the suite's so you know exactly how we work and to ensure you are satisfied. So I am delighted you have mentioned this as this is our unique way of looking after our guests. I will pass on your regards Mark, they will be delighted with your review. All the best & hopefully see you soon! Kindest Regards Marcus